What if the 'Start Verification' button is greyed?

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By Mark

updated 6 months ago
Sometimes, the 'Start Verification' button under 'Business Info' is greyed out.
 
 
It can be fixed with a small workaround.
  • 1. Log into Facebook Developer and click "Set Up" on any of the apps. That should generate an App ID (found in the top header). Copy-paste the App ID and now navigate back to the Business Settings page, on the left side menu: Business Account > Accounts > App.
  • 2. Enter/paste your App ID and refresh the page.
  • Now you should be able to see the button activate in the Security Settings page. Click verify to continue the process.

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